Visualise it, and make it happen

Help and support

We’re with you all the way to help you achieve your retirement vision.

How can we help

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Our guidance is part of your employee experience

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You can pay for tailored financial advice from our experts

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1 | How we can help

  • We offer you guidance as part of your employee experience.
  • If you decide you need financial advice, we can also offer this (usually at an extra cost, as it’s not normally included in your employee experience).
  • We’ll work with you to help you decide whether you only need guidance, or whether you’d also benefit from financial advice.

Read this guide on what to expect when you contact us

Our support

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2 | Our guidance is part of your employee experience

Thanks to your employer’s partnership with Aspire to Retire, you have access to jargon-free guidance from our team of retirement experts as part of your employee experience. This is what’s available to you:

  • Helpdesk
    If you’ve got questions or concerns to start with, our friendly helpdesk is available for you to talk to from Monday to Friday, 9am to 5pm (except bank holidays). Call: 01904 236531 , or email: retirementservices@psaspire.com
  • Personalised options pack
    If you’re ready to withdraw your retirement benefits, request a personalised options pack. This shows the value of your retirement savings and sets out, in detail, all the ways you could take them. All you have to do is fill in our online form to request your pack.
  • Personal telephone discussion
    You can also discuss your retirement vision with a retirement expert and qualified retirement adviser. If you’ve received a personalised options pack, they can talk you through each option and help you understand more about it. Book your personal telephone discussion by calling: 01904 236531 , or emailing: retirementservices@psaspire.com

3 | You can pay for tailored financial advice from our experts

We can also offer individual financial planning for you, before and after you start taking your benefits. You can consult one of our own regulated financial advisers and arrange to pay for the advice (as this isn’t usually included in your employee experience). Our financial advisers are trained and professionally qualified to a high standard. In 2020, FTAdviser ranked us among the top 10 financial advisers. And we don’t just do retirement planning: we also offer individual financial advice on mortgages and life assurance, as well as more general guidance on saving and managing money.

Getting in touch

3 easy ways to get in touch with our retirement experts

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Online form

Click here

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Phone

(Mon – Fri, 9am – 5pm)
01904 236531